Orders & Returns

Orders

 

Purchases

All details given should be accurate and fully up-to-date. Please ensure that you have entered the correct mailing address as SHOPCONCEPT.CO is NOT obliged to re-send you the order in the case where you did not inform us to change your mailing address in time. 

 

Canceling Of Orders

Cancelation of orders are NOT allowed unless the item is out of stock. 

 

Payment

SHOPCONCEPT.CO accepts payment from Visa, Mastercard and Amex as well as via Bank Transfer. 

 

Currency

All prices stated are in Singapore Dollars (SGD).

 

Shipping

We only ship within Singapore. Shipping will be done via Singpost. Normal Mail will be free-of-charge and Registered Mail will be at a cost of $3. After your parcel has been mailed out, an email will be sent to notify you. If you have opted for Registered Mail, a tracking code will be sent to you. 

 

Returns

 

Exchanging Of Items

You will get an exchange if your item is sent wrong or defected. All mailing costs for the exchange will be covered by the Concept team. However, in the case where your item is out of stock, you can opt to choose a different product or be fully refunded. Exchanging of items are NOT allowed if you changed your mind after making payment.